Fevereiro 19, 2026

Booking Holdings Says AI Cut Customer Service Costs 10%—Workers Hear Something Else

Booking Holdings Says AI Cut Customer Service Costs 10%—Investors Cheer, Staff Brace

Economia 19 Fevereiro 2026

The number appears clean on paper. Using generative AI, a 10% reduction in customer service costs per reservation was demonstrated during an earnings call with the composed assurance of a…

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Booking Holdings Says AI Cut Customer Service Costs 10%—Workers Hear Something Else

Booking Holdings Says AI Cut Customer Service Costs 10%—Investors Cheer, Staff Brace

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Booking Holdings Says AI Cut Customer Service Costs 10%—Investors Cheer, Staff Brace

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